Recently there’s been a lot of buzz in the technology marketplace about Mobile Device Management, or MDM. It is certainly one of the new trendsetters and hot topics within Information Technology management. MDM has become even more relevant with the heavy adoption of Bring Your Own Device (BYOD) models by many organizations. With all the information surrounding MDM to digest, the big question is, what is the right MDM product for your organization?
There are a lot of factors to consider when investigating any new technology solution and it’s easy to get bogged down in the process. Today I’d like to walk you through the right steps to take when determining the best Mobile Device Management solution for your company.
5 Steps to Choosing the Right MDM Solution for Your Organization
- Check in with Gartner Magic Quadrant. I always look at Gartner Magic Quadrant as they have been the leading trusted resource for qualifying technologies. Gartner’s 2014 leaders in EMM are AirWatch, MobileIron, Citrix, Good Technology and IBM.
- Consider existing technologies. Take the time to consider existing technologies in your environment. For example, if you have Citrix XenDesktop or XenApp, then you probably use Netscaler devices to access these environments from the Internet. Depending on your existing technologies and considerations for hardware, licenses and optimization, you can determine which solutions may be a good fit.
- Determine requirements. Start asking questions related to the requirements you need to meet. One example of many questions you should ask might be if you only want to provide company resources on these devices while users are on premise. If that’s the case, you will need to determine whether the product has Geo-fencing capabilities.
- Analyze the options. Once you have narrowed your focus to two or three choices, it’s time to do some additional homework. Ask your trusted solution advisors that you have used in the past, and look at any industry related postings about experiences with the products.
- Complete a proof of concept. When you are ready to make a decision and have your ideal solution in mind, it’s time to do a proof of concept. For this type of project, a POC is highly recommended to ensure that the product will work in your environment, meet all of your requirements and perform to expectation. From there, you can expand into a larger pilot group, and finally roll into production.
It’s important to ensure that you make proper business decisions when it comes to your strategy for managing and controlling devices accessing company resources. In addition to the steps listed above, you can also help prevent mistakes by running business decisions by a focus group. This way you know how receptive the user community will be when you implement products that manage personal and company owned devices. Ultimately this strategy helps you communicate properly with the user group and gives you the opportunity to get them excited about new technologies.