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IT Process Automation

10 Steps to IT Process Automation Success

By | Automation, Infrastructure Automation, Process Automation | No Comments

How to Embrace and Implement ITPA

Automation is everywhere. Even the tech industry, the inexhaustible driver of automation, is going through its own automation transformation. IT process automation (ITPA), also known as run book automation (RBA), is the automation of an IT task through the orchestration and integration of tools, people and process through a single workflow. When done well, ITPA can offer an organization a radically new level of infrastructure efficiency and performance. However, to reach that level, you have to take the right approach, which I believe requires 10-steps and a solid understanding of what you can and should gain from ITPA. Read More

DevOps (Development Operations)

DevOps Today: Automation First, Collaboration Second

By | Cloud Computing, DevOps, Infrastructure, Infrastructure Automation | No Comments

Tips to Ensure DevOps Success

In looking at definitions of DevOps, I found a general consensus that DevOps is primarily about enabling “cultural shifts” and increasing “collaboration” among technology development and operations/infrastructure teams. A much smaller emphasis is placed on the automation processes around delivering software and infrastructure changes. While I know I’m going to ruffle some feathers with this view, I am going to say it: we need to stop confusing the process efficiencies needed to reach DevOps excellence with the need for broader (and important!) organizational change. Read More

Daas (Desktop as a Service)

The DaaS Revolution: It’s Time

By | Cloud Computing, Daas, Desktop Virtualization, Disaster Recovery, Infrastructure, Networking, Security, Uncategorized, Virtualization | No Comments

When terminal services was first released, it revolutionized the way users accessed their applications and data. Employees could tap into their digital resources from essentially anywhere while businesses could be certain that all data was located in the data center and not on end user devices. But no revolution is perfect and the challenge with terminal services (renamed to RDSH in recent years) was that it did not give users the customization and experience of their local devices.  Read More

IDS Fast Forward 2016

8 Key Takeaways from IDS Fast Forward

By | Cloud Computing, Events, IDS, IDS Fast Forward, Infrastructure, Security | No Comments

Just one word is needed to sum up the theme of the inaugural IDS Fast Forward event: DISRUPTION!
On July 13, IT leaders gathered in Chicago to hear from a dynamic and diverse lineup of presenters, to learn about cutting-edge technologies from top solution providers, and to network with their peers. During the event, it became clear: in order to deliver the outcomes demanded by businesses, today’s technologists need to both think and act differently.  Not only do they need to embrace disruption, they need to cause it. Read More